---
title: "Medical and Other Emergencies"
description: "Medical Emergencies"
url: https://travel-faqs.insureandescape.co.uk/en/articles/113-medical-and-other-emergencies
collection: "While You are Travelling"
updated: 2025-06-19
language: en
---

# Medical and Other Emergencies

Medical Emergencies

For more minor injuries, your policy covers the costs (by reclaim) of seeing a local private doctor. While sometimes seeing a doctor in person is required in many cases it's more convenient to speak to a Teledoctor.

Our Teledoctor service is available 24x7, in english, from the comfort of your hotel and it's totally free. In most cases they'll be able to issue you a prescription you can use locally if needed. For more information on our Teledoctor service please [click here](https://www.insureandescape.co.uk/faqs_teledoctor.php).

For major medical emergencies the Medical Emergency Assistance Company will provide immediate help if you are ill, injured or die outside the United Kingdom. They provide a 24-hour emergency service 365 days a year.

Telephone: [**+44 (0)330 678 3441**](tel:+443306783441%E2%80%99)

Please have the following information available when you (or someone on your behalf) contact the Medical Emergency Assistance Company so that your case can be dealt with swiftly and efficiently:

-   Your name and address;
    
-   Your contact phone number abroad;
    
-   Your policy number shown on your policy schedule; and
    
-   The name, address and contact phone number of your GP.