If you hold a Single Trip or Backpacker policy, you are able to change your cover dates, subject to some terms and conditions. If you hold an Annual Multi-Trip policy, please see the section Can I postpone/extend my Annual Multi-Trip policy?
You can move your policy at no cost, provided your new travel start date is within two months of your original start date on a like-for-like basis subject to our disclaimer. In many cases, once you have changed your date, you will still be able to make other mid-term adjustments, such as extending cover duration or upgrading your area of cover. To make these changes, please enter your Customer Zone and click 'Change my Travel Dates'. For security, you’ll need to enter your postcode to verify your identity.
If you wish to move your policy to a date more than two months from your original start date. An additional premium may apply. You can access your customer zone to update your dates. If you wish to change the dates outside of one year, we may be able to do so subject to certain terms and conditions. Please contact our customer services team for further information.
