Purchasing A Policy

How to declare pre-existing medical conditions, obtain a visa, check your eligible and more

Declaring Pre-Existing Medical Conditions

Can I get cover if I am under investigation for an undiagnosed condition?

Can I get cover if I am awaiting test results or scans for a diagnosed condition?

Can I get cover if I am awaiting treatment or surgery?

What if I have symptoms before purchasing the policy but haven't seen a doctor yet?

What do I do if you can't cover my pre-existing medical conditions?

Fertility tests

Genetic testing

Sight tests

Do I need to declare my pre-existing medical condition?

Common Queries

Applying for a Schengen Visa

Applying for a Visa

I need written confirmation my policy covers personal liability while skiing

Purchasing while already abroad

Travelling against Foreign, Commonwealth & Development Office (FCDO) travel advice

Residency

How do you define a UK resident?

What address should be used in the policy if the insured person is in university?

I have been away from the UK for more than 6 months, can I buy your policies?

Armed Forces personnel posted overseas

How we calculate premiums

How is my Insurance Premium Calculated?

Why do Premiums go up if you purchase in advance?